Terms & Conditions
These terms and conditions govern this website; by using this website, you accept these terms and conditions in full. If you disagree with these terms and conditions or any part of these terms and conditions, please do not use this website.
Note: Godiva's Secret Wigs Consultants are bound to the Consultant Terms they have previously signed and agreed to.
SHIPPING OUTSIDE THE U.S.
We are not responsible for any duties, taxes or additional charges that may be charged by Customs for any International deliveries.
If for any reason you are not completely satisfied with the style or color that you chose, you have TWO options:
Option 1 : STORE CREDIT- No restocking fee. The entire amount you paid for the product will be given to you as a store credit for YOU to use on future purchases. We do not offer automatic exchanges. Your store credit does not expire and can not be converted into a refund.
Option 2: REFUND- Your product cost will be refunded back to the payment method used to pay for your order, less a restocking fee of $10.00.
Shipping and handling fees are not applicable for a credit or refund.
**Note: If no option is chosen, you will be given a store credit for the return amount.
Check to be sure you're eligible for a return.
To be eligible for a return, we must receive your product back within 20 days of the delivery date and your product(s) must meet ALL of these requirements:
1. Tags attached
2. Odor-free, no sign of wear
3. No makeup residue
4. Not cut, altered or washed
5. Not a FINAL SALE item
If you request our assistance in selecting a style or color, please understand that we can only make suggestions and cannot guarantee that these suggestions will work for you. We cannot waive the restocking fee on returns, so please be sure to order carefully.
Returns must be mailed to our Corporate Office, located at 5230 Las Virgenes Road, #285, Calabasas, CA 91302. If you item is not mailed to the proper address, and using a traceable method, we are not responsible for lost returns.
You must be at least 18 years of age to use this website. By using this website you:
1. Warrant and represent that you are at least  years of age
2. Agree that the exclusions and limitations of liability set out in the Terms and Conditions are reasonable
3. Accept these Terms and Conditions.
License to use website
Unless otherwise stated, Godiva's Secret Wigs and/or its licensors own the intellectual property rights in the website and material on the website. Subject to the license below, all these intellectual property rights are reserved.
You may view, download for caching purposes only, and print pages from this website for your own personal use, subject to the restrictions set out below and elsewhere in these terms and conditions.
You may not:
• republish material from this website (including republication on another website);
• sell, rent or sub-license material from the website;
• reproduce, duplicate, copy or otherwise exploit material on this website for a commercial purpose;
• edit or otherwise modify any material on the website; or
• redistribute material from this website
You may not use this website in any way that causes, or may cause, damage to the website or impairment of the availability or accessibility of the website; or in any way which is unlawful, illegal, fraudulent or harmful, or in connection with any unlawful, illegal, fraudulent or harmful purpose or activity.
You may not use this website to copy, store, host, transmit, send, use, publish or distribute any material which consists of (or is linked to) any spyware, computer virus, Trojan horse, worm, keystroke logger, rootkit or other malicious computer software.
You may not conduct any systematic or automated data collection activities (including without limitation scraping, data mining, data extraction and data harvesting) on or in relation to this website without Godiva's Secret Wigs’s express written consent.
You may not use this website to transmit or send unsolicited commercial communications.
You may not use this website for any purposes related to marketing without Godiva's Secret Wigs’s express written consent.
This website is provided “as is” without any representations or warranties, express or implied. We makes no representations or warranties in relation to this website or the information and materials provided on this website.
Without prejudice to the generality of the foregoing paragraph, Godiva's Secret Wigs does not warrant that:
• this website will be constantly available, or available at all; or
• the information on this website is complete, true, accurate or non-misleading.
Nothing on this website constitutes, or is meant to constitute, advice of any kind. If you require advice in relation to any [legal, financial or medical] matter you should consult an appropriate professional.
Limitations of liability
Godiva's Secret Wigs will not be liable to you (whether under the law of contact, the law of torts or otherwise) in relation to the contents of, or use of, or otherwise in connection with, this website:
• to the extent that the website is provided free-of-charge, for any direct loss;
• for any indirect, special or consequential loss; or
• for any business losses, loss of revenue, income, profits or anticipated savings, loss of contracts or business relationships, loss of reputation or goodwill, or loss or corruption of information or data.
These limitations of liability apply even if Godiva's Secret Wigs has been expressly advised of the potential loss.
Nothing in this website disclaimer will exclude or limit any warranty implied by law that it would be unlawful to exclude or limit; and nothing in this website disclaimer will exclude or limit Godiva's Secret Wigs liability in respect of any:
• death or personal injury caused by Godiva's Secret Wigs negligence;
• fraud or fraudulent misrepresentation on the part of Godiva's Secret Wigs; or
• matter which it would be illegal or unlawful for Godiva's Secret Wigs to exclude or limit, or to attempt or purport to exclude or limit, its liability.
Access to certain areas of this website is restricted. Godiva's Secret Wigs reserves the right to restrict access to areas of this website, or indeed this entire website, at Godiva's Secret Wigs’s discretion.
If Godiva's Secret Wigs provides you with a user ID and password to enable you to access restricted areas of this website or other content or services, you must ensure that the user ID and password are kept confidential.
Godiva's Secret Wigs may disable your user ID and password at our sole discretion without notice or explanation.
In these terms and conditions, “your user content” means material (including without limitation text, images, audio material, video material and audio-visual material) that you submit to this website, for whatever purpose.
You grant Godiva's Secret Wigs a worldwide, irrevocable, non-exclusive, royalty-free license to use, reproduce, adapt, publish, translate and distribute your user content in any existing or future media. You also grant to Godiva's Secret Wigs the right to sub-license these rights, and the right to bring an action for infringement of these rights.
Your user content must not be illegal or unlawful, must not infringe any third party's legal rights, and must not be capable of giving rise to legal action whether against you or Godiva's Secret Wigs or a third party (in each case under any applicable law).
You must not submit any user content to the website that is or has ever been the subject of any threatened or actual legal proceedings or other similar complaint.
Godiva's Secret Wigs reserves the right to edit or remove any material submitted to this website, or stored on our servers, or hosted or published upon this website.
Notwithstanding Godiva's Secret Wigs’ rights under these terms and conditions in relation to user content, Godiva's Secret Wigs does not undertake to monitor the submission of such content to, or the publication of such content on, this website.
You agree that you will not bring any claim personally against Godiva's Secret Wigs’ officers or employees in respect of any losses you suffer in connection with the website.
You agree that the limitations of warranties and liability set out in this website disclaimer will protect Godiva's Secret Wigs officers, employees, agents, subsidiaries, successors, assigns and sub-contractors.
If any provision of this website disclaimer is, or is found to be, unenforceable under applicable law, that will not affect the enforceability of the other provisions of this website disclaimer.
You hereby indemnify Godiva's Secret Wigs against any losses, damages, costs, liabilities and expenses (including without limitation legal expenses and any amounts paid by Godiva's Secret Wigs to a third party in settlement of a claim or dispute arising out of any breach by you of any provision of these terms and conditions, or arising out of any claim that you have breached any provision of these terms and conditions.
Godiva's Secret Wigs may transfer, sub-contract or otherwise deal with Godiva's Secret Wigs’ rights and/or obligations under these terms and conditions without notifying you or obtaining your consent.
You may not transfer, sub-contract or otherwise deal with your rights and/or obligations under these terms and conditions.
If a provision of these terms and conditions is determined by any court or other competent authority to be unlawful and/or unenforceable, the other provisions will continue in effect. If any unlawful and/or unenforceable provision would be lawful or enforceable if part of it were deleted, that part will be deemed to be deleted, and the rest of the provision will continue in effect.
These terms and conditions constitute the entire agreement between you and Godiva's Secret Wigs in relation to your use of this website, and supersede all previous agreements in respect of your use of this website.
Changes to these Terms
We may revise these terms and conditions from time-to-time. Please check this page regularly to ensure you are familiar with the current version.
Last updated: 2023.08.10